🍪Privacy Control & Preferences

Privacy Settings & Cookie Policy

At Mocter, we believe in total transparency. In this panel, you can inspect which storage technologies we employ and customize which cookies you wish to enable or disable at any time.

Cookie Management Panel

Configure which storage and tracking technologies you permit in this browser.

Essential & Technical Cookies

Always active

Strictly necessary for website operation, secure navigation, and remembering your basic UI preferences.

Identifiers:NEXT_LOCALEmocter-theme__Host-csrf

Live Support Cookies (Chatwoot)

Optional

Maintains your active session with our live support and customer service team through the integrated chat widget.

Identifiers:cw_conversationcw_userchatwoot_session

Performance & Analytics Cookies

Optional

Collects aggregated, anonymous usage metrics to help us optimize page speed and overall browsing experience.

Identifiers:_mocter_perf_mocter_visit

Your preferences are stored locally and can be changed at any time.

What are cookies and why are they used?

Cookies and local storage technologies are small files that websites store in your browser. They allow us to remember your navigation preferences (such as language or dark/light mode), keep customer support chat active, and optimize portal performance.

Inventory of Technologies Used on Mocter

Nombre	Tipo	Finalidad	Duración
NEXT_LOCALE	Cookie esencial	Conserva el idioma seleccionado por el usuario (español o inglés).	1 año
mocter-theme	Almacenamiento local	Guarda la preferencia de tema visual (oscuro o claro).	Persistente
mocter_cookie_preferences	Almacenamiento local	Almacena el estado de consentimiento otorgado por el usuario.	Persistente
chatwoot_session	Soporte en vivo	Mantiene activa la sesión de chat con el equipo de soporte.	Sesión / 30 días

How to disable cookies from your browser?

In addition to our management panel above, you can configure or revoke cookies directly in your browser settings:

Google Chrome: Configuración > Privacidad y seguridad > Cookies y otros datos de sitios.
Mozilla Firefox: Ajustes > Privacidad y seguridad > Cookies y datos del sitio.
Microsoft Edge: Configuración > Cookies y permisos del sitio.
Apple Safari: Preferencias > Privacidad > Bloquear todas las cookies.